About staying at the Kagayaki no Yakata (Shining Pavilion)

Q What are the check-in and check-out times for the Kagayaki no Yakata?
A Check-in time is from 16:00 to 21:00 (until 19:00 if dinner is served), and check-out time is from 8:00 to 10:00.If you need to check-in after 18:00, please let us know.

Q Is there a curfew at the hotel?
A Basically, the hotel is locked at 10:00 pm. In the morning, the door is unlocked at 7:00 am.

Q Can I order meals for my room?
A We are sorry. In-room dining or room service is not available.

Q What are the hours for dinner and breakfast?
A Dinner is served from 18:00 to 20:30 (order stop 20:00), and breakfast is served from 7:30 to 9:00.
During busy hours, mealtimes are determined on a first-come, first-served basis.

Q Can certain food ingredients be excluded due to allergies or religious restrictions?
A Yes, we can. Please contact us in advance.
Please note that additional charges may apply if you wish to change the menu.

Q Do you have washing machines and dryers?
A Yes, we do. There is one washing machine and one dryer available within the accommodation facility (in front of Linen 1).

Q Can I bring in my food and beverages?
A We are sorry. We ask that you refrain from bringing food and beverages purchased outside of our facility into the restaurant or lobby rooms. Also, please do not bring leftover food from dinner or breakfast to your room.

Q What are the open hours for the main bathhouse?
A The main bathhouse is available for use from 16:00 to 23:00. In the early morning, it is available from 6:00 to 8:00. The Yasuragi no Yakata (annex) is available from 15:00 to 20:00 (reception closes at 19:00).

Q Is internet (Wi-Fi) available?
A Free Wi-Fi available in the lobby of the Shining Pavilion.

Q Is shuttle service available?
A Free shuttle service is available to the nearest bus stop (Koigahama or Farming Center) for guests staying at the hotel.

Q Are credit cards accepted for payment?
A VISA, JCB, and Mastercard are accepted.

Q Is QR code payment accepted?
A QR code payment is accepted.

Q Are transportation IC card payments accepted?
A We are sorry, it is not accepted at this time.

Q Are non-smoking rooms available?
A All rooms are non-smoking at the Civic Beach (Kenmin-no-hama).

About staying at the cottages

Q What are the check-in and check-out times for the cottages?
A Check-in time is from 15:00 to 21:00, and check-out time is from 8:00 to 10:00.

Q What meals are available at the cottages?
A The cottages are self-catering, so you will need to bring your ingredients and seasonings.

Q What bathing facilities are available in the cottages?
A The cottages have their own bathrooms (shower rooms only for the domed two-person houses).
Alternatively, you can take a bath in the Yasuragi-no-kan (open from 15:00 to 20:00 (reception closes at 19:00), 600 yen (500 yen after 17:00)). Closed on Tuesdays.

Q Are credit cards accepted for payment?
A VISA, JCB, and Mastercard are accepted.

Q Where is the reception desk for the cottages?
A The reception desk is located at the front of the Shining Pavilion. Payments must be made in advance.

Q Is Internet (Wi-Fi) connection available?
A Yes, we do. Each building has its Wi-Fi

Q Can fireworks be setoff?
A We are sorry. Due to the fire restrictions, we ask that you refrain from doing so.
There is an area for fireworks in the Shine Pavilion, so please use that.
For more information, please contact the front desk at the Shine Pavilion.

Q Can barbecues be held?
A A gas stove for a barbecue can be rented for 3,000 yen.
Please inquire at the front desk for details.
We ask that you refrain from using your own grill or charcoal fire.